ISP Contact Information - Search Warrants Subpeonas

Facebook, Inc.
Security Department/ Custodian of Records
1601 S. California Avenue
Palo Alto, CA 94304
Fax: 650-644-3229
Email: subpoena@facebook.com
Note(s): Requests maybe faxed, emailed, or mailed.
Legal Department:
156 University Avenue
Palo Alto, California 94301
Phone: 650-543-4800
Fax: 650-644-0236
Email: legal@facebook.com
The number to call to check the status of warrants 650- 543-4938
*Last Updated: February, 2010
Facebook has developed materials, including a Law Enforcement Handbook, to help officials
understand Facebook and ways to request information to aid in their investigations.

CIVIL MATTERS
Users’ data is protected by the Electronic Communications Privacy Act (“ECPA”). See 18 USC
section 2701 et. seq. ECPA is a federal statute that prohibits Facebook from producing any
“content” without notarized user consent or a Search Warrant.
Personally serve a valid California or Federal subpoena on Facebook. Out-of-state civil
subpoenas must be domesticated in California. Facebook’s registered agent for service of process
is:

Custodian of Records, Facebook, Inc.
c/o Corporation Services Company
2730 Gateway Oaks Drive, Suite 100
Sacramento CA 95833
Fax: 650-644-3229
Email: subpoena@facebook.com
Facebook charges a mandatory, non-refundable processing fee of $500.00 per user account.
Enclose payment with your properly served subpoenas. A custodian declaration will be included
with the return of materials, if any. Notarized declarations carry an additional $100.00 fee.
Provide as much user identification information as possible to expedite your request:
- Requestor's full contact information (name, physical address, phone and email)
- Response date due (please allow 2-4 weeks for processing)
- Full name of user(s)
- Full URL to Facebook profile
- School/networks
- Birth date
- Known email addresses
- IM account ID
- Phone numbers
- Address
- Period of activity (specific dates will most likely expedite your request)

LinkedIn Corporation
2029 Stierlin Court, Suite 200
Mountain View, CA 94043
Phone: 650-687-3600
Note(s): Legal Department Fax for Subpoenas: 650-810-2897
*Last Updated: September, 2009

MySpace.com
407 N. Maple Drive
Beverly Hills, California 90210
Phone: 888-309-1311
Fax: 310-356-3485
Email: lawenforcement@myspace-inc.com
Note(s): The MySpace Law Enforcment Team has a 24 hour team. Contact the Law Enforcement
Team directly for their Official Law Enforcement Officers/Investigators Guide
24 LE hotline: 888-309-1311
Legal Compliance: 888-309-1314
*Last Updated: June, 2009
CIVIL MATTERS
The type of information MySpace can produce in response to a legal request is restricted by
federal law. With a subpoena, MySpace may lawfully produce basic subscriber information and
IP logs for a user’s account. MySpace is prohibited from lawfully producing the contents of a
user’s private mail messages or stored content files held or maintained on behalf of a user to a
any non-government entity, by the Stored Communications Act (“SCA”) 18 U.S.C. §§ 2702-
2703. The materials protected from disclosure by Section 2702(a)(2) include MySpace user
content including, but not limited to, friend lists, photos, blogs and private messages.

MySpace requires personal service of subpoenas in civil matters. MySpace will accept personal
service at between the hours of 9:30-12:30 and 2:30-5:30 at:
Custodian of Records for MySpace.com
2121 Avenue of the Stars, Suite 700
Los Angeles, CA 90067

Personal service will also be accepted at CSC locations throughout the state of California. For a
list of California locations, please call 888-690-2882. MySpace will only accept subpoenas from
out-of-state civil litigants if they have been properly domesticated through a California court.
For civil matters, the users' consent must be accompanied by a subpoena. To provide proper
consent, MySpace requires that a user supply a signed statement containing the friend ID for the
account, the password associated with the account, the user’s zip code, and the birth date
provided to MySpace. You may also obtain an Order from the court compelling the owner of the
account to consent to the disclosure of the emails in question.

Twitter, Inc.
c/o Trust and Safety
795 Folsom Street, Suite 600
San Francisco, CA 94107
Fax: 415-222-0922
Email: lawenforcement@twitter.com
*Last Updated: April, 2010
Twitter accepts subpoenas delivered by mail or fax. Acceptance of legal process by facsimile is
for our convenience only and does not waive any objections, including the lack of jurisdiction or
proper service. In order to expedite the process, subpoenas should include the URL of the
Twitter profile in question, and details about what specific information is requested. Twitter
conducts most correspondence via email, so please include an email contact so we may contact
you. To contact us, email: lawenforcement@twitter.com
Only email from law enforcement domains is accepted. Non-law enforcement requests should be
sent through our regular support methods. Non-law enforcement mail will be deleted.

CIVIL MATTERS
In accordance with our Privacy Policy and Terms of Service, non-public information about
Twitter users is not released unless we have received a subpoena, court order, or other legal
process document. Some information we store is automatically collected, while other
information is provided at the user’s discretion. Though we do store this information, it may not
be accurate if the user has created a fake or anonymous profile. Twitter doesn’t require email
verification or identity authentication.

YouTube.com
Note(s): See Google Inc.
YouTube, LLC
901 Cherry Ave.
San Bruno, CA 94066
Phone: 650-253-0000
Fax: 650-253-0001
Last Updated: September, 2009
Google, Inc.
Google Legal Investigations Support
1600 Amphitheatre Parkway
Mountain View, CA 94043
Phone: 650-253-3425
Fax: 650-649-2939
Email: legal-support@google.com
Note(s): Custodian of Records Fax: 650-249-3429
Online Service - Google: Search, GMail, Talk, YouTube, Blogger, AdWords, AdSense,
Checkout, Orkut, Picasa, Sites, Groups, Docs, Maps, Earth, Video, Android and other Google
Services.
YouTube LE Contact:
For International Law Enforcement Only:
The information you have requested is collected and maintained by Google Inc., a US company.
As such, we ask that your request be directed to Google Inc. and through the proper legal
channel. You may direct further communications to:

Google Inc.
1600 Amphitheatre Parkway
Mountain View, California, 94043
USA
Phone: 650-253-3425
Fax: 650-469-0622
Email: lis-global@google.com
It is Google's policy to require formal legal process in accordance with U.S. law for disclosure of
information related to any of our users. That said, we also cooperate with law enforcement
investigations in other countries where valid legal process for disclosure of information is
provided and such disclosure can be made in compliance with U.S. laws. Towards that end, for
basic subscriber information (registration page and recent IP logs) we may accept an Order or
Warrant signed by a judge or magistrate in your jurisdiction, or other valid and authenticated
legal process. Please forward such process addressed to Google Inc. at the address and/or
facsimile number provided above for evaluation. Content requests issued from a non-US
government, we understand that such requests should be made in accordance with the Mutual
Legal Assistance Treaty (MLAT) or the letters rogatory process. We are not able to provide you
with the specific requirements in your jurisdiction, but encourage you to contact counsel for
guidance in this process.
*Last Updated: October, 2009
CIVIL MATTERS
Google will only accept subpoenas issued from Santa Clara Superior Court (home of Silicon
Valley)**. A subpoena to Google must be served on:
Google Custodian of Records
1600 Amphitheater Parkway
Mountain View, CA 94043

Microsoft Corporation
Microsoft Online Services
Custodian of Records
1065 La Avenida, Building #4
Mountain View, CA 94043
Note(s): Legal documents fax to 425-708-0096 attn: Custodian of Records.
Phone: 425-722-1299 (law enforcement)
(1 or 0 for emergencies only, or follow the prompts by service for non- emergencies and follow
ups)
Fax: 425-708-0096 (preferred service method).
*Last Updated: April, 2010